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Get in Touch

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Contact Details

Sales Department
03301 737 268
Monday to Friday – 9.00am to 5.30pm

Partner Customer Services
03330 609 105
Monday to Friday – 8.30am to 5.30pm

Faults/Technical Support
0800 040 8888
24hrs a day, 7 days a week

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FAQs

How can we help?

We’ve compiled a list of common questions to help you decide whether partnering with Daisy is right for your business. Hopefully, you will find what you are looking for. If not, get in touch online today.

Frequently Asked Questions

?Why become a Daisy telecom partner? ?How do you become a telecoms partner? ?How does being a Daisy telecoms partner work? ?What are the products I can sell as a telecoms partner? ?What are Daisy’s Partner commissions? ?How to I explain SIP Trunking to a customer? ?Why would my customer need inbound numbers? ?How do I explain ISDN to a line customer? ?Can I offer my customer any add-ons to their calls package? ?How can I protect my customer from fraud? ?What different types of broadband can I offer my customers? ?How much can I make selling broadband? ?How is broadband speed measured? ?What is a bundle? ?How do I check my customers broadband availability? ?What is meant by symmetrical upload/download speed? ?How do I explain download speed to my customer? ?Do you offer a billing system for my end-users? ?Do you offer support to my end customers? ?How much can I earn as a Daisy Partner? ?Do my customers have access to their account in any way? ?What can I offer my customers? ?What infrastructure needs to be in place for Ethernet products? ?How will you support my customers with Ethernet? ?How much will Ethernet cost my customer? ?Why should my customer pick an Ethernet line? ?What sort of customers would Meraki Go benefit? ?How will a dedicated internet line save my customers money? ?Will my customers be able to set up Daisy Hosted Voice? ?How secure is Daisy Hosted Voice? ?How many extensions does Daisy Hosted Voice hold? ?Can my customer add or remove extensions on the VoIP phone system? ?Can my customer use their existing desktop phone with a VoIP phone system? ?Do my customers need an IP phone system to gain unified communications functionality? ?How can my customers monitor their call spend? ?Can I offer my customers any bundle packages?

We offer our partners the support and means to grow their business as well as enabling them to sell market-leading telecoms products. Plus, we have a great partner proposition with excellent commercials and commission schemes along with marketing and training support.

Get in touch with us and we’ll take you through the process!

We have different ways of how we can work together:

Hit the ground running – we can provide the perfect product portfolio for you to sell to your customers

Showing you the ropes – We can provide the training and development you need

Stick to the day job – You can pass the leads across to us and we’ll do the rest

Daisy Communications is the UK’s #1 independent provider of voice, connectivity, mobile, phone systems and cloud services.

Our partner commissions are one of the best in the UK, contact us to discuss becoming a Partner.

SIP Trunking (Session Initiation Protocol) is a flexible, low-cost alternative to ISDN. Using SIP allows your customers to experience the benefits of a hosted solution, without removing their existing legacy telephone equipment.

Inbound Numbers give your customer a non-geographic number, routing their customers to the right place, every time.

It allows voice calls and internet access and, provides scalability and flexibility in an ever-changing business world.

With our Select Services, you can offer your customers an enhanced line and calls service with features such as call barring, call divert, call waiting, call minder and more.

Our dedicated, advanced call protect service ensures your customers stay safe and secure from telephone fraud.

There are a variety of technologies that provide connectivity to the internet you can offer your customers a choice of ADSL, which is the most common form of broadband found in the UK currently and is often referred to as ‘standard broadband’. Fibre connectivity is available at over 90% of premises and is always recommended for both its faster speeds and reliability – giving you a better, more reliable experience. Superfast and Ultrafast Fibre Broadband are fantastic products that provide a cost-effective solution typically suited to less than 50 users.

 

We have some of the lowest-priced broadband speeds available to our partners. With our new commission plan, you have a choice of mark-ups, giving you the power to make your own commercial decisions and providing greater flexibility and immediacy when stacking deals.

Broadband speed is measured in Megabits per Second (Mbps). Daisy always aim to get the best broadband speeds possible.

A broadband bundle is a package that will allow your customers to purchase broadband and home phone.

Enter your customer’s postcode into our Broadband Eligibility Checker found here.

Having symmetrical upload and download speeds means the speed they work at is the same.
Upload speed determines how fast you can upload files, send emails etc using your connection whereas download speed refers to the speed you can download files, download software and receive emails using the same connection.
With other types of connectivity, the speed in which you can download is faster than the speed you can use to upload but, having symmetrical speeds means you’ll be able to do both at the same speed.

Download speed is the rate that information is received over your customers broadband line. For example, the time it takes to download software from the internet onto their computer is determined by the download speed available

Yes. We take away the need for upfront capital investment in expensive billing platforms and staff. We manage all the customer touchpoints for you and with our Daisy billing, collection and customer service

Yes, we have a dedicated customer service department for partner customers who are billed through Daisy.

We don’t restrict our partners around connector codes or minimum performance targets, giving you an unlimited revenue stream.

Your customer has access to our online account management platform – Daisy MyAccount – which makes it easy for your customers to manage their account by giving them the information needed, when and how you want it.

You can offer your customers any service from our portfolio.

Your customer needs a fibre connection to their premises.

We offer your customers 24/7 support for any enquiries they may have.

For an Ethernet quote, contact us and we’ll be happy to advise you.

Ethernet leased lines gives your customer a dedicated route to the internet for guaranteed speeds or a rock-solid link between offices or sites.

Meraki WiFi from Cisco is the perfect solution for businesses with less than 50 employees who want to connect their staff, visitors and their customers together.

A dedicated line provides guaranteed speeds and service levels as well as vastly improved fix times if anything was to go wrong. This enables businesses to embrace technology and get the most out of bandwidth-hungry real-time applications.
An Ethernet line will reduce hardware and engineering maintenance costs, and their business will be running over a highly-stable, highly-resilient line. Eliminating contention problems and reducing downtime – from days to as little as four hours – boosts operational efficiencies and will more than cover the cost investment of the dedicated internet service.
The options with Ethernet are endless;  telephony can run over it, move to a cloud-based CRM and operate any number of hosted services, applications and platforms giving their business the boost they need to set themself apart from competitors.

With Daisy Hosted Voice, an engineer comes and installs the system and ensures it is installed correctly. With Daisy Hosted Voice Plug & Play there is no need for an engineer as the system is a lot smaller, it simply runs through a WiFi dongle so they can easily set it up themselves.

Daisy Hosted Voice and Daisy Hosted Voice Plug & Play are hosted in the cloud and the cloud encrypts the apps used to access the system and protects data from hackers. By storing data in the cloud and not a physical system, it is protected against theft or damage.

With Daisy Hosted Voice customers can have from 5 to over 250 users on their phone system making it the perfect system for any sized business! If they are a smaller business, we offer Daisy Hosted Voice Plug & Play, which holds up to 5 users.

With a VoIP system such as Daisy Hosted Voice, it is easy to manage users via the online portal. If changes are required such as adding or removing extensions they can simply do so online. There is no need for engineers help and therefore no extra maintenance fees.

With Daisy Hosted Voice, an upgrade to IP handsets is required, which run over the internet. These are similar to traditional landline phones and we offer top of the range handsets from Polycom and Yealink. With a VoIP phone system such as Daisy Hosted Voice, they are also able to re-route calls to a mobile or PC via the mobile app or online portal.

Not necessarily. Some legacy PBX solutions centralise the voice and UC server platform to enable UC capabilities, including mobility, provided there is desktop internet access. This approach is ideal for organisations migrating or evolving gradually to a full IP-based solution. IP and UC are distinct technologies – just because a phone system is IP-based does not necessarily mean it is UC-enabled.

Using Daisy’s MyAccount portal they can set up alerts on numbers to monitor their spend.

Yes we have a set of bundles packages which start at just a single line, right up to a fibre and call packages.

Haven’t found the answers you were looking for?

Don’t worry! If you’ve got any pressing questions regarding partnering with Daisy that haven’t been answered above then just contact a member of our team today and they’ll be more than happy to help.

To speak to one of our UK-based friendly and helpful team, get in touch online today.

"Daisy Partners have a really wide portfolio of Ethernet solutions that nicely dovetail those we already offer. The fair partner-based commercials and incentives makes Daisy comms overall really easy to work with and benefits our business."
Pure Nexus
Paul Welham
"I have just started to work with Jitesh in my role as a consultant and a phone systems reseller of Daisy services. I am impressed with his sense of urgency, knowledge, and the support offered by Jitesh. As a Unified Comms provider, this is something that resonates with me as being a very customer-focused business these are qualities vital to us in order to support my clients. It's refreshing to meet someone with that "Can Do" attitude - Nice to be working with you Jitesh"
Cloud Solutions for Business Ltd
Marvin Henson
"Being a relatively new partner to Daisy Comms (<18 Mths), we’ve found the team, specifically Trevor and Laura, to be incredibly patient and supportive, nothing is too much to ask and if they’re not sure of anything personally, they will go above and beyond to find out. "
Pure Nexus
Paul Welham